PRIVACY POLICY

Last updated: September 26, 2026

  1. WHO WE ARE

This Privacy Policy explains how Shoevelle collects, uses, discloses, retains, and protects personal information in connection with shoevelle.com and our customer relationships.

The business responsible for this store is:

NorthBridge Global LLC
doing business as Shoevelle
30 North Gould Street, Ste R
Sheridan, WY 82801
United States of America

Privacy contact: shoevelle@outlook.com
Website: shoevelle.com

  1. INFORMATION WE MAY COLLECT

Depending on how you interact with us, we may collect the following categories of information:

  • Identifiers and contact information: name, email address, billing address, shipping address, account identifiers, IP address, and other information you choose to provide;
  • Customer-record information: information used to process an order, provide support, or maintain your account;
  • Commercial information: products viewed, placed in a cart, purchased, returned, or exchanged, together with transaction and customer-service history;
  • Payment information: payment method, authorization status, and transaction details. Complete payment-card numbers are generally processed by payment providers and are not ordinarily stored by us;
  • Internet or electronic activity: browsing activity, interactions with our store and messages, device, browser, operating-system, cookie, and similar identifier information;
  • Approximate location: general location inferred from an IP address or delivery region;
  • Preferences: marketing, cookie, communication, and product preferences;
  • Communications: messages, reviews, photographs, return requests, complaints, and other materials you submit; and
  • Security information: fraud-prevention signals, risk indicators, and records used to protect customers, the store, and our systems.

We do not seek government identification numbers, precise geolocation, health information, biometric identifiers, or other sensitive personal information unless it is reasonably necessary for a specific purpose that is disclosed to you and handled as required by law.

  1. SOURCES OF INFORMATION

We may collect information:

  • directly from you when you browse, order, create an account, request a return, subscribe, or contact us;
  • automatically through cookies and similar technologies;
  • from Shopify and other ecommerce technology providers;
  • from payment, fraud-prevention, fulfillment, warehouse, carrier, and customer-service providers;
  • from analytics and advertising partners where permitted; and
  • from public or commercially available sources where lawful.
  1. HOW WE USE INFORMATION

We may use personal information to:

  • provide the storefront, cart, checkout, account, and related features;
  • process payments, orders, shipping, returns, exchanges, and refunds;
  • send order, delivery, service, security, and administrative communications;
  • respond to questions, complaints, and privacy requests;
  • personalize and improve the store, products, and customer experience;
  • measure store performance and understand how visitors use the website;
  • detect fraud, abuse, security threats, and unauthorized activity;
  • maintain business, tax, accounting, and compliance records;
  • establish, exercise, or defend legal claims;
  • send marketing communications in accordance with applicable law; and
  • measure or deliver advertising, subject to applicable rights and choices.
  1. COOKIES AND SIMILAR TECHNOLOGIES

We use cookies and similar technologies for essential store operations, preferences, analytics, security, fraud prevention, and advertising. More information appears in our Cookie Policy.

You can use available website privacy or cookie controls and your browser settings to manage non-essential technologies. Blocking necessary technologies may prevent the store from functioning correctly.

Traditional “Do Not Track” signals are not governed by a single uniform standard, so our response may vary. Where applicable law requires recognition of a legally valid universal opt-out signal, such as Global Privacy Control, we will process that signal as required.

  1. HOW WE DISCLOSE INFORMATION

We may disclose personal information for the purposes described above to:

  • Shopify and related ecommerce technology providers;
  • payment processors and fraud-prevention providers;
  • suppliers, warehouses, fulfillment providers, carriers, and couriers;
  • hosting, cloud, security, IT, analytics, and customer-service providers;
  • advertising and marketing providers where permitted;
  • accountants, tax professionals, lawyers, and other advisers;
  • a buyer, successor, or adviser in connection with a proposed or completed merger, financing, sale, reorganization, or transfer of assets; and
  • courts, regulators, law-enforcement bodies, and other authorities when required or permitted by law.

Service providers acting for us are expected to use personal information only for authorized purposes and to apply appropriate safeguards. Some third parties may process information for their own purposes under their own privacy policies.

  1. SHOPIFY

Our store is hosted through Shopify. Shopify processes personal information to provide storefront, cart, checkout, security, and related services. Shopify and its affiliates may process information in multiple jurisdictions under their applicable privacy terms.

  1. SALE, SHARING, AND TARGETED ADVERTISING

We do not sell personal information in exchange for money. Depending on the technologies enabled on our store, certain disclosures to advertising or analytics partners may be treated as a “sale,” “sharing,” or processing for targeted advertising under some state privacy laws.

Where an applicable law provides an opt-out right, you may use the privacy or cookie controls available on our website or email shoevelle@outlook.com. We do not knowingly sell or share personal information of children under 16.

  1. MARKETING EMAILS

Marketing emails are sent in accordance with applicable law, including the CAN-SPAM Act. Marketing messages contain accurate sender information, our valid postal address, and a working opt-out method where required.

You may unsubscribe through the link in a marketing email or by contacting shoevelle@outlook.com. Valid opt-out requests will be honored within 10 business days. You may still receive transactional or relationship messages concerning orders, payments, returns, security, or customer service.

  1. STATE PRIVACY RIGHTS

Depending on your state of residence and whether the relevant law applies to us, you may have rights to:

  • confirm whether we process your personal information;
  • request access to or a copy of personal information;
  • request correction of inaccurate information;
  • request deletion, subject to legal exceptions;
  • obtain certain information in a portable format;
  • opt out of sale, sharing, targeted advertising, or certain profiling;
  • limit certain uses or disclosures of sensitive personal information;
  • appeal a refusal of a request where applicable; and
  • receive equal service and pricing without unlawful discrimination for exercising privacy rights.

These rights vary by state and are subject to statutory definitions, applicability thresholds, verification requirements, and exceptions.

  1. CALIFORNIA PRIVACY INFORMATION

If the California Consumer Privacy Act, as amended, applies to us, California residents may have rights to know, access, delete, correct, opt out of sale or sharing, limit qualifying uses of sensitive personal information, and receive non-discriminatory treatment.

The categories described in Section 2 are the categories we may have collected during the preceding 12 months. We collect them from the sources in Section 3, use them for the purposes in Section 4, and may disclose them to the recipients in Section 6.

We do not use or disclose sensitive personal information for purposes that require a right to limit unless we first provide the notices and choices required by law.

  1. SUBMITTING A PRIVACY REQUEST

Submit a request by emailing shoevelle@outlook.com. State the right you wish to exercise and provide enough information for us to identify the relevant records.

We may request information reasonably necessary to verify your identity and protect against fraudulent requests. An authorized agent may submit a request where permitted, but we may require proof of authority and direct verification with the consumer.

If we deny a request, we will provide an explanation when required. Where applicable, you may appeal by replying to our decision or emailing the same address with “Privacy Appeal” in the subject line.

  1. RETENTION

We retain each category of personal information only as long as reasonably necessary for the purposes described in this policy, taking account of order fulfillment, customer relationships, legal and accounting obligations, fraud prevention, security, disputes, limitation periods, and enforcement of agreements.

When information is no longer required, we delete, anonymize, or securely dispose of it, subject to lawful retention obligations.

  1. SECURITY

We use administrative, technical, and physical safeguards appropriate to the nature of the information and reasonably foreseeable risks. No internet-based system can guarantee absolute security.

  1. INTERNATIONAL PROCESSING

Some service providers may process personal information outside your state or outside the United States. Information processed in another jurisdiction may be subject to that jurisdiction’s laws and lawful access by its authorities.

  1. CHILDREN

Our store is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information online from a child under 13 without the notice and verifiable parental consent required by law. Contact us if you believe a child has provided information improperly.

  1. CHANGES TO THIS POLICY

We may update this policy when our services, technologies, practices, or legal obligations change. The current version and revision date will be posted on this website.

  1. CONTACT

Privacy Contact
NorthBridge Global LLC
30 North Gould Street, Ste R
Sheridan, WY 82801
United States of America

Email: shoevelle@outlook.com
Website: shoevelle.com